New Opening

Job Title: Finance Manager

Organization: Non-Profit

Salary and Benefits: $85K-$95K

Location: Remote (NYC)

Reporting to the AVP of Finance, the Finance Manager is responsible for leading the Finance Operations

Team of A/R and AP in the New York office. Primary responsibilities include managing and supervising

closely the centralized A/R and A/P staff who act as customer service and processing support center for

the organization’s offices and employees in the chapters, regions, and departments. The position closely

monitors high performance standards of the centralized data processing and disbursement processing and

payment centers and continuously seeks opportunities for improvement to ensure accuracy and timely

financial operations and excellence in customer service support to the donor giving experience as well as

enhancing vendor relationships. This position is also responsible to work closely with the Technology

Operations Team to drive continuous improvements and efficiencies in streamlining processes across all

systems (especially, CRM- Salesforce, MSD -Financial and Fundraising systems).

Primary duties include:

• Oversee day-to-day operations and processing of accounts receivable and accounts payables

• Ensure the complete, accurate and timely processing of all transactions (donations and

disbursements) in accordance with established service levels required for each area

• Maintain and establish benchmarking report that will enable to compare A/P and A/R functions to

other companies with similar level of automation and organizational structures

• Provide daily guidance and coaching to donation processing and accounts payable specialist

team, including acting as an escalation point of contact for internal and external issues

• Support training and development within the team and with continuous improvements to

processes and procedures across the organization

• Work closely with the Senior Accountant on ensuring donation of stocks are identified and

credited to the appropriate chapters and tax acknowledgements are issued accurately and in a

timely manner

• Communicate with financial advisors and donors, as necessary, to resolve issues, address inquires

and provide general support.

• Take the lead in ensuring the accurate processing of 1099 reportable income statements to


• Primarily responsible for managing the case management system queue, allocating and assigning

cases to the team based on workload and subject matter expertise

• Act as main contact person on all bank relationships of the company and facilitate the updating of

signatories and all processes related to the operating bank account.

• Oversee and ensure the timely reconciliation of bank accounts and all cash receipts processes

assigned to direct reports, the Donation Processing Specialist.

• Support and maintain the vision, mission, priorities, and guiding principles of the organization.

• Understand the strategic direction and purpose of the department and conform to stated strategies

and business needs.

• Maintains professional and technical knowledge by attending educational workshops; reviewing

professional publications; establishing personal networks; participating in professional societies.

• Contributes to team effort by accomplishing related results as needed.


BA and a minimum of 5 years of relevant experience in C\centralized A/R and A/P with a not for profit

organization. Experienced leader, with a minimum of two (2) years of supervisory experience. Experience

working with ERP System (Centralized A/P and General Ledger Module) and CRM or other complex

donation processing systems. Salesforce highly preferred. Experience working with a contracted

centralized check and data processing vendor required. Ability to discern and adapt to variable volumes of

work including periods of very high volume. Strong organizational skills and demonstrated ability to

prioritize work. Effectively multi-task and work in a fast-paced environment. Highly efficient in time

management and can meet deadlines under pressure. Excellent interpersonal communication skills and

high level of professionalism. Enthusiastic in communicating and engaging with employees and

volunteers in providing donor processing/cash receipts support. Proactive in seeking ways to

improve/enhance process workflow and performance. Ability to work and make judgments independently

and take initiative. Self-starter that requires little supervision. Demonstrate sound business judgement to

recognize issues that should be escalated to subject-matter experts for further handling. Be flexible,

adaptable, people oriented with strong supporter care focus. Proactive, with a “can do” attitude, always

results driven to improve performance.


Nick Samuels

Executive Recruiter

The Philanthropic Staffing Group

Informative Interview

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